Securus Technologies has received an A+ rating from Better Business Bureau (BBB). The giant tech company is a major provider of technological solutions to civil and criminal justice for public safety, monitoring, investigations, and corrections.
What the Accreditation means
By accrediting Securus, BBB has confirmed and verified that the company is the lone full spectrum solutions provider in the industry. The company’s Chief executive officer, Mr. Richard Smith, noted that the accreditation sets them apart from competitors. The senior VP added that the company has worked very hard alongside the BBB to receive the accreditation.
To receive the accreditation, Securus had to meet numerous standards set the by Bureau, including:
Honest advertisement: keeping the rules regarding matters pertaining to advertisements and sales.
- Transparency: being open in disclosing the location, nature, ownership and policies of the company.
- Truthfulness: honestly disclosing details of products and items.
- Honoring promises: honoring all verbal and written agreements.
- Integrity: doing all business transactions with integrity
- Ensuring privacy: keeping and safeguarding data collected, and ensuring employ and client information is not mishandled.
- Trustworthiness: having an exemplary track record in the business.
- Responsiveness: addressing disagreements in the marketplace quickly and in good faith.
The company is based in Dallas, Texas and has been in existence for the last 30 years. They currently employ over 1000 people, and offer services to 1.2 million inmates and 3,400 law enforcement agencies in the US and Canada. Securus provides biometric analysis, public information, incident management, communications, information management and many more. In addition, the company provides software based technologies that a correctional facility requires to effectively conduct its operations.
It is a magnificent fete for Securus to have achieved such an accreditation. It means that the company has stuck to its vision, which is to ensure that inmates are safer, hence being able to be fully rehabilitated with the goal of one day becoming law abiding and productive citizens upon release.